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Customer Success Manager

  • | 4 - 8 Years
  • | 800000 - 1000000
  • | Mumbai, Bangalore

Job ID

SS_JOB2112

Job Location

Mumbai, Bangalore

Industry

IT-Software / Software Services

Description

Alerting the sales team to opportunities for further sales within key clients ● Generate sales among client accounts, including up-selling and cross-selling ● Operates as the point of contact for assigned customers ● Makes sure clients receive requested Signzy products and services in a timely fashion ● Conducting business reviews to ensure clients are satisfied with Signzy products and services ● Communicates client needs and demands to senior management ● Keep records of client transactions and forecasts and tracks client account metrics ● Manage projects within client relationships, working to carry out client goals while meeting company goals ● Coordinate with internal cross-functional teams to ensure consistent service to multiple clients concurrently, often meeting deadlines ● Study competition to find new ways to retain customers Scope and impact : ● Product and service consultant for clients ● Working with multiple Business Units Brings together and collaborates with cross-functional teams and execute new additions and high-impact transformational initiatives

Skills

customer success, global, account managment

Industry:

IT-Software / Software Services

Experience requirements

4 - 8 Years

Qualifications:

Any Graduate

Company Profile

Contact : Juhi Agrawal

Email :  juhi@white-force.com

Mobile :  +91-9302207707 | Connect With Whatsapp

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