Client Service Executive

Job description

HIRING FOR CLIENT SERVICE EXECUTIVE

Location - Gurgaon

Experience - 6 month to 2 year

Job description:

• Routine tasks include updating status reports for clients, receiving changes from clients, and relaying those to the creative and content teams.

• Responsible for the coordination of advertising campaigns and, therefore, communicating clearly to all those involved.

• Building and maintaining strong relationships with clients to ensure customer satisfaction and loyalty.

• Developing a deep understanding of clients businesses, goals, and needs to offer tailored solutions and recommendations.

• Analysing client feedback and providing insights and recommendations for improving service quality.

• Managing client accounts and maintaining accurate and up-to-date records of client interactions

• Preparing and presenting reports and other documentation to clients, including presentations and contracts.

Requirements:

• Bachelor's degree in business administration, marketing, or a related field

• Minimum of 6 month to 3 years of experience in client servicing or account management roles

• Excellent communication and negotiation skills

• Strong analytical and problem-solving abilities

• Proven ability to build and maintain long-term relationships with clients

• Ability to work independently and collaboratively in a fast-paced environment

Location: Gurgaon

Email ID: gaurav.sodia@white-force.in

Contact : 9993104707