Online Sales Executive

Job description

Shopify Management:
 Oversee and update the Shopify store, including product listings, pricing, promotions, and
inventory management.
 Ensure the website is optimized for conversions and aligned with the latest e-commerce trends.
 Troubleshoot and resolve technical issues with the Shopify platform.
Marketplace Catalog Management:
 Maintain and update product catalogs on marketplaces such as Amazon, eBay, Flipkart, or
others.
 Upload product details, images, and descriptions ensuring consistency and accuracy across
platforms.
 Optimize product listings to improve visibility and sales performance (SEO, keywords, etc.).
Sales and Strategy:
 Drive online sales by implementing promotional campaigns and monitoring their effectiveness.
 Track and analyze sales performance across platforms to identify trends and opportunities for
growth.
 Collaborate with marketing teams to synchronize product promotions and advertising
campaigns.
Customer Management:
 Respond promptly to customer inquiries and resolve issues to ensure high satisfaction.
 Handle order processing, refunds, and other customer-related requests across platforms