Customer Support Associate

Job opening at Bengaluru

Location

Bengaluru

Address

Bengaluru

Employment

Full Time

Qualification

Any Graduate

Payment

200000 to 400000

Date Posted

2024 Dec,02

HR

Gaurav

Contact

gaurav.sodia@white-force.in

Mobile

9993104707


Job description



HIRING FOR CUSTOMER SUPPORT ASSOCIATE


Location - Bangalore


Experience - 1 year +


Roles and Responsibilities:

1) Strong written and verbal communication skills.

2) Handle incoming customer inquiries through various channels, such as phone calls, emails, Social Media and Ticketing tools.

3) Address and resolve complaints and issues in a timely and efficient manner, ensuring customer satisfaction and retention.

4) Ability to test new processes and make quick decisions in a fast-paced environment.

5) Identify and escalate complex or unresolved cases to the appropriate department or senior manager.

6) Identify opportunities for process improvements and contribute to the development of customer service strategies.


Skills Required

1. Should be a quick learner and a good listener.

2. Excellent written, oral communication and should understand the customer requirements.

3. Knowledge of Using Google Sheets and Excels.

4. Good Analytics skills.


Interested candidates can apply along with their CVs on the mention email Id or contact in Whatsapp


Email - gaurav.sodia@white-force.in




Job requirements

  • Experience: 1 to 4 Year.
  • Education : Any Graduate
  • Specilization : Graduate...
  • Skills :
  • Industry Type : Real Estate / Property
  • Status : Not Disclose.

Company Name : Settl (On Roll)

Website

About Company

Settl. brings safe, comfortable, and fully furnished co-living spaces in Bangalore Read more