Reservation Manager

Job opening at Bengaluru

Location

Bengaluru

Address

Bengaluru

Employment

Full Time

Qualification

Any Graduate

Payment

400000 to 800000

Date Posted

2024 Dec,04

HR

Gaurav

Contact

gaurav.sodia@white-force.in

Mobile

9993104707


Job description

HIRING FOR RESERVATION MANAGER


Location - Bangalore


CTC - Negotiable






Key Responsibilities: 


1. Facilitate Smooth Move-Ins and Move-Outs: 


o Communicate effectively with customers to coordinate and facilitate smooth
move-in and move-out processes. 


o Provide necessary information and assistance to customers regarding property
procedures and documentation requirements. 


2. Coordinate with Ground Operations Team: 


o Collaborate closely with the ground operations team to ensure all maintenance
and service requests are addressed promptly and efficiently. 


o Relay customer feedback and operational issues to the appropriate departments
for resolution. 


3. Customer Service and Support: 


o Serve as a primary point of contact for customer inquiries, concerns, and service
requests. 


o Handle escalated customer issues and complaints with professionalism and
empathy, aiming for satisfactory resolution. 


4. Supervise Property Audits: 


o Oversee property audits conducted by the operations team to ensure compliance
with company standards and regulations. 


o Maintain accurate records of audit findings and implement corrective actions as
necessary. 




Requirements: 


• Proven experience in a customer service role, preferably in a telecaller or similar
environment. 


• Excellent verbal and written communication skills in English. 


• Strong organizational and multitasking abilities, with keen attention to detail. 


• Ability to work effectively in a fast-paced environment and adapt to changing priorities. 


• Proficiency in basic computer applications (MS Office suite, CRM software) and ability to
learn new systems quickly. 


• Bachelor’s degree in Business Administration, Hospitality, or related field preferred.




Email - gaurav.sodia@white-force.in


Contact - 9993104707


Job requirements

  • Experience: 2 to 4 Year.
  • Education : Any Graduate
  • Specilization : Graduate...
  • Skills :
  • Industry Type : Real Estate / Property
  • Status : Not Disclose.

Company Name : Settl (On Roll)

Website

About Company

Settl. brings safe, comfortable, and fully furnished co-living spaces in Bangalore Read more