B2B Sales REpresentative

Client Relationship Management:

• Understand the specific requirements of corporate clients (retailers, boutiques, etc.) and recommend suitable products.
  
• Establish and maintain strong, long-term relationships with key accounts, ensuring continued business growth.
  
• Act as the main point of contact for clients, providing consistent updates and addressing any concerns.
  

Sales Activities:

• Share daily updates on new product arrivals, promotions, and designs over WhatsApp and other communication channels.
  
• Use digital tools, including WhatsApp, emails, and video calls, to sell products and maintain contact with clients.
  
• Process orders accurately and promptly, managing the order fulfillment process.
  
• Ensure timely follow-up with clients regarding pending orders, payments, or deliveries.
  

Market Awareness & Trend Analysis:

• Stay updated on the latest trends in ethnic wear and fabrics used in the Indian garment industry.
  
• Provide expert advice and recommendations to clients on the latest collections and best-selling items.
  

Sales Targets & Performance:

• Work to achieve or exceed monthly and quarterly sales targets, driving business growth.
  
• Maintain accurate records of client orders, sales, and communication in Google Sheets and other CRM tools.
  

Multitasking & Client Management:

• Manage multiple client inquiries, meetings, and transactions simultaneously, maintaining professionalism and attention to detail.
  
• Offer personalized sales experiences to clients over video calls or in-person meetings as required.
  

Customer Service Excellence:

• Provide exceptional customer service before, during, and after the sale, ensuring client satisfaction.
  
• Handle client issues or complaints promptly and professionally, working to resolve them to the client’s satisfaction.