Delivery boy

Job description

Job Title: Delivery Boy 

Job Summary:
The Delivery Boy is responsible for ensuring that products are delivered to customers in a
timely, safe, and efficient manner. The position requires navigating various routes, handling
goods with care, and providing excellent customer service during every delivery. This role may
involve working in various industries, including retail, food delivery, and logistics.

 Key Responsibilities: 

1. Product Delivery:
o Safely transport packages, groceries, or food items to customers’ homes or
businesses.
o Ensure the correct items are delivered to the right address.
o Verify product details and delivery addresses for accuracy. 

2. Route Planning and Navigation:
o Plan and follow the most efficient routes to ensure timely deliveries.
o Use GPS or navigation apps to avoid delays and traffic.
o Adapt routes based on real-time conditions (e.g., road closures, accidents). 

3. Customer Interaction:
o Provide a high level of customer service by being polite, respectful, and
professional.
o Greet customers with a smile and assist with any questions or concerns.
o Resolve any delivery-related issues or complaints professionally. 

4. Load Management:
o Properly load and organize products in the vehicle to prevent damage during
transport.
o Inspect the delivery vehicle regularly to ensure it's clean, well-maintained, and
equipped for safe delivery. 

5. Record Keeping:
o Maintain accurate records of deliveries, including times, addresses, and any
relevant information.
o Obtain signatures or proof of delivery when required.
o Update delivery status and communicate any delays or issues to the dispatcher.

 6. Timeliness and Efficiency:
o Ensure on-time delivery to maintain customer satisfaction.
o Manage time effectively to handle multiple deliveries within a set timeframe.

 7. Payment Collection (if required):
o Collect payments for cash-on-delivery orders and issue receipts.
o Maintain accurate records of payments received and provide change as needed. 

Skills and Qualifications:

 Valid Driver's License: Must have a valid driver's license appropriate for the vehicle
being used (e.g., motorbike, car, or van). 

 Driving Experience: At least 1-2 years of driving experience, with a good driving
record. 

 Good Navigation Skills: Ability to use GPS and maps to plan efficient routes. 

 Physical Stamina: Ability to carry and handle packages of varying weights.

  Customer Service: Excellent communication and interpersonal skills to interact with
customers.

  Time Management: Ability to manage multiple deliveries and prioritize tasks. 

 Attention to Detail: Careful attention to ensure accurate and on-time deliveries.

  Knowledge of Local Area: Familiarity with the local area and streets to improve
delivery speed and efficiency.

  Basic Math Skills: For handling cash or payments and ensuring correct change. 

Preferred Qualifications: 

 High school diploma or equivalent. 

 Experience in delivery or courier services. 

 Familiarity with delivery management apps or systems. 

Working Conditions: 

 Schedule: Flexible hours, including evenings, weekends, and holidays (depending on the
employer). 

 Environment: Delivery may involve working in different weather conditions, such as
rain, snow, or heat. 

 Equipment: Delivery vehicle (motorbike, scooter, van, etc.), smartphone for navigation,
and payment handling devices (if applicable).

Physical Requirements:

  Ability to lift and carry packages weighing up to 20-30 kg (depending on the job). 

 Ability to sit for long periods while driving.

  Ability to perform physical tasks like loading/unloading packages.

Apply now- sakshi.rathore@white-force.in

9329931737