Customer Service Executive

Job opening at Kolkata

Location

Kolkata

Address

Kolkata

Employment

Full Time

Qualification

Any Graduate

Payment

200000 to 700000

Date Posted

2023 Sep,04

HR

Pooja Shahade

Contact

pooja@white-force.in

Mobile

7898904707

Job description

Customer Service Executive
Location – Kolkata
Exp: 4+ Yrs
Job Description:
· Communicate with new customers and existing core customers for their feedback,queries and responding on the queries received.
· DSR and documentation formalities, liasioning with port staff and liner to execute the final delivery.
· Knowledge of MS Excel required.
· Fulfill responsibilities of a Customer Service Specialist as outlined in the position description.
· Manage daily customer service activity within their respective customer servicing cluster.
· Export, import documentation, export materials dispatch handling till delivery, pricing,overseas communications, client meeting, sales budget decisions
· Handling Sea, Air import/Export shipment from booking at origin till shipment delivery
· Co-ordination with CHA/Freight Forwarders/Exporters
· Placing booking with Shipping Line.
· Monitoring the Proper Flow of DSRs to all the Local Suppliers.
· Coordinating shipments with various branches, associates agents and shipping lines

Job requirements

  • Experience: 3 to 8 Year.
  • Education : Any Graduate
  • Specilization : b.com...
  • Skills :
  • Industry Type : Shipping/Marine
  • Status : Not Disclose.

Company Name : Transworld Terminal Private Limited

Website

About Company

Transworld Terminals Pvt Ltd is an integral part of Transworld Group Singapore (strategically headquartered in Singapore).

With a vision to be customer’s obvious choice by providing total logistics solutions through innovative and reliable services, Transworld Terminals offers wide variety of quality services all across India under its diversified business verticals - Container Freight Statio Read more