Customer Support

Job description

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MicrosoftInternetExplorer4

• Respond to customer inquiries via phone, email, and
  chat in a timely and professional manner.


• Provide detailed product information, troubleshoot
  issues, and resolve complaints.


• Process orders, returns, exchanges, and other
  customer-related requests.


• Assist in tracking and updating order statuses and
  shipping details.


• Maintain a high level of customer satisfaction by
  offering solutions that meet customer needs.


• Collaborate with internal teams (sales, logistics, and
  marketing) to ensure customer concerns are addressed effectively.


• Maintain accurate records of customer interactions and
  transactions in the CRM system.