URGENT HIRING for IT Executive Email ID: rahulk.kanojia@white-force.in Contact : 9300955707 Roles and Responsibilities: L1 level support for hardware, software and networking Responding to customer inquiries. Identifying customer issues and diagnosing the root of the problem. Providing Installation, basic troubleshooting Windows operating system Answering FAQs related to products or services, features, account setup, billing inquiries, or general usage questions. Logging customer interactions and creating support tickets for tracking purposes. Escalating unresolved issues or complex problems to higher-level support tiers (e.g., L2 or L3 support) when necessary. Skills Required Graduate of any field with a computer hardware and networking course. Installation and troubleshooting of Windows operating system. Basic networking knowledge. Knowledge of Microsoft Office. Good communication skills Location: Mumbai Interested candidates can apply along with their resume on the below mentioned email ID or whatsapp number Email ID: rahulk.kanojia@white-force.in Contact : 9300955707
