Home Consultant

Job description

Job Description

The key purpose of the role of the Home Consultant is to gauge customer requirements accurately, suggest client-centric design solutions, to increase profit maximization through studio sales and also lead the market penetration and customer conversations across B2C, B2B and channel partner requirements.

Role Responsibilities

§  Responsible to manage walk-in customers & assist customer in exploring product catalogue and provide consultation in selection of products.

§  Achieve all business milestones – conversions/sales

§  Responsible to meet set targets

§  Responsible for studio business growth & generating B2B orders through client meetings

§  Responsible to conduct customer engagement activities to enhance awareness & footfalls

§  Store Sales report – To prepare daily sales report (full funnel) to evaluate how far the store is from Sales targets

§  Store Administration – Handling daily store activities, studio maintenance & upkeep & visual merchandise consistent to Pepperfry Studio norms and SOPs

Desired Skills and Competencies

§  Excellent communication, presentation & negotiation skills

§  Very strong Client Service & Excellent relationship building skills.

§  Problem-solving ability provide alternative solutions

§  Detail focused, executes with excellence, and owns the outcome