Inside sales executive

Job description

1. Lead Generation and Prospecting
Cold Calling & Email Outreach: Initiate contact with potential clients (schools, educational institutions, universities, and individual learners) through cold calls, emails, and social media to generate leads.
Lead Qualification: Assess the needs, interests, and potential of leads to determine whether they are a good fit for the company’s EdTech solutions.
Database Management: Maintain and update a database of prospects, tracking interactions, and ensuring follow-ups.
Lead Nurturing: Build relationships with potential clients and maintain communication to nurture leads until they are ready to make a purchase decision.
2. Product Demonstrations and Presentations
Virtual Demos: Conduct online product demonstrations, webinars, and presentations to showcase the features, benefits, and value of the EdTech products (such as learning management systems, online courses, educational apps, etc.).
Tailored Solutions: Customize product presentations based on the prospect’s educational needs, whether for institutions, teachers, or students.
Effective Communication: Clearly articulate how the product can improve teaching, learning outcomes, or administration processes for clients.
3. Sales Process Management
Sales Funnel Management: Manage the end-to-end sales process, from lead generation to conversion, ensuring prospects move through the sales pipeline effectively.
Quote Preparation: Prepare and send quotes, proposals, and pricing details to potential clients based on their specific requirements.
Negotiation & Closing: Handle negotiations regarding pricing, terms, and conditions, and close sales agreements to meet monthly and quarterly sales targets.
Follow-Up: Engage in regular follow-ups with leads who have shown interest but have not yet converted, addressing any concerns and pushing them toward a decision.
4. Customer Relationship Management (CRM)
CRM Tool Utilization: Use CRM software (such as Salesforce, HubSpot, or other tools) to track leads, opportunities, communications, and sales progress.
Pipeline Tracking: Maintain accurate and up-to-date records of interactions with prospects and customers to ensure timely follow-ups and conversions.
Customer Retention: Maintain a relationship with existing clients to encourage renewals, upselling, or referrals for new business.