Relationship manager

Job description

• Client Relationship Management

  • Build and nurture strong, long-term relationships with clients.
  • Serve as the primary point of contact for assigned accounts.
  • Understand client needs and provide tailored solutions to meet their goals.

• Business Development

  • Identify opportunities to cross-sell or up-sell products and services.
  • Collaborate with internal teams to develop customized proposals and deliverables.
  • Meet or exceed sales targets and contribute to revenue growth.

• Client Support and Retention

  • Address client concerns promptly and effectively, ensuring customer satisfaction.
  • Monitor client account activity and proactively address issues or concerns.
  • Conduct regular check-ins and performance reviews with clients to ensure alignment.

• Market Research and Insights

  • Stay updated on industry trends, competitor activities, and market opportunities.
  • Provide feedback to internal teams regarding client needs and market conditions.

• Reporting and Documentation

  • Prepare regular client reports, presentations, and updates.
  • Maintain accurate client records and documentation in CRM systems.