Hostess

Job description

Title: Hostess

Location: Mosque Road , Bengaluru

Experience- Min 1year

Job
Summary:

The Hostess is responsible for
greeting and welcoming guests to the restaurant or establishment, managing
reservations, and ensuring a smooth and positive dining experience. They are
the first point of contact for customers and play a key role in creating a
welcoming atmosphere.

Key
Responsibilities:

1. Greeting Guests:




• Warmly greet customers as they arrive and thank them
  as they leave.




• Handle reservations and maintain an updated
  reservation system.


• Manage walk-ins and ensure seating arrangements are
  timely and organized.
• Ensure customers are satisfied with seating
  arrangements and assist with any special requests.


• Communicate guest preferences and requests to
  waitstaff or management.
• If the restaurant is full, maintain a waitlist and
  ensure guests are informed about expected wait times.






• Communicate special requests or issues to the
  appropriate team members.


• Assist in clearing tables when necessary.







• Address guest concerns or complaints promptly and
  professionally, escalating to management when necessary.




• Help with the preparation and management of special
  events or parties, including seating arrangements and guest services.

Skills:

• Customer Service:
  Excellent interpersonal and communication skills with a focus on guest
  satisfaction.


• Multitasking:
  Ability to manage multiple tasks simultaneously, such as greeting guests
  and managing reservations.

Uday Kumar Kachhi

9329931732