Customer Support Executive
Job opening at Bengaluru
Location
Bengaluru
Address
Bengaluru
Employment
Full Time
Qualification
Any Graduate
Payment
300000 to 400000
Date Posted
2023 Sep,07
HR
Ganesh Bahadur Thapa
Contact
ganeshbahadur.thapa@white-force.in
Mobile
7415074707
Job description
Customer Support Executive
As a Customer Support Executive, your primary responsibility will be to provide exceptional customer service and
support to customers. You will play a crucial role in ensuring a positive experience and satisfaction for all
customers.
Roles & Responsibilities:
1) Strong written and verbal communication skills.
2) Handle incoming customer inquiries through various channels, such as phone calls, emails, Social Media and
Ticketing tools.
3) Address and resolve complaints and issues in a timely and efficient manner, ensuring customer satisfaction and
retention.
4) Ability to test new processes and make quick decisions in a fast-paced environment.
5) Identify and escalate complex or unresolved cases to the appropriate department or senior manager.
6) Identify opportunities for process improvements and contribute to the development of customer service
strategies.
Qualifications & Requirements:
Any Graduate.
Experience as 2+ years in Customer Support.
Excellent Verbal, written communication skills.
Should have knowledge of social media & MS Office.
Location - Bangalore
Email ID: ganeshbahadur.thapa@white-force.in
Contact : 7415074707
As a Customer Support Executive, your primary responsibility will be to provide exceptional customer service and
support to customers. You will play a crucial role in ensuring a positive experience and satisfaction for all
customers.
Roles & Responsibilities:
1) Strong written and verbal communication skills.
2) Handle incoming customer inquiries through various channels, such as phone calls, emails, Social Media and
Ticketing tools.
3) Address and resolve complaints and issues in a timely and efficient manner, ensuring customer satisfaction and
retention.
4) Ability to test new processes and make quick decisions in a fast-paced environment.
5) Identify and escalate complex or unresolved cases to the appropriate department or senior manager.
6) Identify opportunities for process improvements and contribute to the development of customer service
strategies.
Qualifications & Requirements:
Any Graduate.
Experience as 2+ years in Customer Support.
Excellent Verbal, written communication skills.
Should have knowledge of social media & MS Office.
Location - Bangalore
Email ID: ganeshbahadur.thapa@white-force.in
Contact : 7415074707
Job requirements
- Experience: 2 to 5 Year.
- Education : Any Graduate
- Specilization : Any Graduate...
-
Skills :
- Industry Type : Real Estate / Property
- Status : Not Disclose.
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