Brand Trainee

Job description

JD for Brand Trainee : -

1. Customer Service:

• Greet customers as they enter the store and offer assistance.
• Provide product knowledge and advice to customers regarding clothing, sizes, styles, and trends.
• Assist customers in finding clothing that suits their preferences, body type, and budget.
• Handle customer complaints or concerns in a professional and positive manner.
• Engage with customers to ensure a personalized shopping experience.
• Suggest related items or outfits to increase sales (upselling and cross-selling).

2. Product Knowledge:

• Stay informed about current fashion trends, new arrivals, promotions, and discounts.
• Understand the fabrics, materials, and care instructions for the clothing sold.
• Provide accurate sizing information and help customers select the right size.
• Maintain a strong knowledge of the store's inventory and location of products.

3. Sales and Promotion:

• Meet sales targets and goals set by the store management.
• Promote store discounts, sales, and special offers to customers.
• Encourage customers to sign up for loyalty programs, store memberships, or mailing lists.

4. Store Organization and Maintenance:

• Ensure the store is tidy, well-organized, and visually appealing to customers.
• Maintain the cleanliness of the fitting rooms, ensuring they are neat and ready for use.
• Replenish shelves, racks, and displays as needed, keeping the store fully stocked.
• Fold and arrange clothing neatly on racks, shelves, and tables.
• Keep the sales floor organized and ensure the store is free of clutter.

5. Inventory Management:

• Assist with inventory checks and stocktaking.
• Help with receiving and unloading deliveries, checking stock against orders, and organizing new merchandise.
• Ensure that items are properly tagged with prices and security tags.

6. Cashiering and Transactions:

• Process sales transactions at the cash register.
• Handle payments, returns, exchanges, and refunds accurately.
• Provide receipts, packaging, and other services related to customer purchases.
• Ensure proper cash handling and accurate end-of-day cash reconciliation.

7. Teamwork and Collaboration:

• Work closely with other sales associates and store management to achieve store goals.
• Participate in team meetings and training sessions to improve sales techniques and product knowledge.
• Help train new staff members and support the team with their responsibilities.

8. Visual Merchandising:

• Assist in the setup and organization of product displays to make the store more attractive and engaging for customers.
• Help with window displays and seasonal setups, ensuring the store remains visually appealing and reflects current trends.

9. Security and Loss Prevention:

• Be vigilant about potential theft and report suspicious behavior to management.
• Ensure that merchandise is secured and prevent any unauthorized removal of items.

10. Customer Follow-Up and Loyalty:

• Follow up with customers through thank-you emails or messages to encourage repeat business.
• Promote customer loyalty by encouraging them to return to the store or make repeat purchases.

Salary : 15 K  To 20 K

Experience :Minimum  6 Months 

Males and Females Both Can Apply 

Interested candidates can contact - 

9171730707

share cv - shivani.samundre@white-force.in