Customer service - non voice

Job opening at Bengaluru

Location

Bengaluru

Address

Bengaluru

Employment

Full Time

Qualification

Any Graduate

Payment

100000 to 200000

Date Posted

2025 Jan,18

HR

Rahul Trainee 1

Contact

rahul.trainee1@white-force.com

Mobile

9300955707

Job description

HIRING FOR CUSTOMER SERVICE - Non voice


Location - Bangalore




Roles & Responsibilities




● Create an inspiring team environment with an open communication
culture 


● Achieve tasks 


● Respond to customer inquiries via email, chat, or social media in a timely
and professional manner. 


● Provide accurate information regarding products, services, and company
policies. 


● Escalate complex or unresolved issues to the appropriate department. 


● Maintain accurate records of customer interactions and actions taken in
the company's CRM system. 


● Prepare and update reports as required by the management team. 


● Ensure written communication meets quality standards, including
grammar, tone, and clarity. 


● Adhere to response time guidelines to meet service level agreements
(SLAs).






Email = iamsohail7007@gmail.com


Contact No.- 9201596994

Job requirements

  • Experience: 0 to 2 Year.
  • Education : Any Graduate
  • Specilization : other...
  • Skills :
  • Industry Type : Banking / Financial Services / Broking
  • Status : Not Disclose.

Company Name : SmartCoin

Website

About Company

We are on a mission to create India’s largest fully automated financial Inclusion organisation by providing an array of financial services such as micro-loans to the vast underserved middle/lower-income segment. Read more