Associate Technical Support Engineer
Job opening at Pune
Pune
Pune
Full Time
Any Graduate
300000 to 700000
2025 Feb,01
Ameesha Yadav
ameesha.yadav@white-force.in
93037 91650
Job description
Essential functions and duties:
1. Takes ownership of technical issues and works towards getting them
resolved to closure with a minimum TAT.
2. Works with existing team members to successfully triage tech support
tickets
3. Provides responsive and exceptional support to customers
4. Resolves escalated customer complaints without the need for team lead
intervention
5. Documents troubleshooting and problem resolution steps
6. Participates in providing training to customers if required
7. Gathers performance metrics
8. Performs other related duties and responsibilities as assigned
Job requirements
- Experience: 2 to 5 Year.
- Education : Any Graduate
- Specilization : b.com...
-
Skills :
- Industry Type : Wellness/Fitness/Sports/Beauty
- Status : Not Disclose.
About Company
Fittr provides a safe and judgement free platform where you can learn, transform, inspire and explore career opportunities in fitness Read more