Sr. Accounts Manager

Job description

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  Develop and execute account plans to meet or exceed client goals and deliverables. 
• Identify opportunities for account expansion and upselling of additional services or products.
• Identify opportunities for account expansion and upselling of additional services or products.
• Drive client retention through exceptional service and value delivery.
• Oversee the execution of client projects, ensuring timelines, budgets, and quality standards are met.
• Collaborate with internal teams (e.g., marketing, creative, technical) to deliver projects that meet client expectations.
• Lead client meetings, provide updates, and present progress reports on key initiatives.
• Address and resolve client concerns and issues in a timely and professional manner.
• Proactively identify potential challenges and work with clients to develop solutions before they become major problems.
• Monitor account performance and provide clients with regular reports and insights.
• Analyze account data to identify trends, successes, and areas for improvement.
• Analyze account data to identify trends, successes, and areas for improvement.