Business development manager

Job description

• Customer Visits & Relationship Development:
  Plan regular visits to both new and existing clients for volume growth, margin enhancement, and resolving their concerns. Foster long-term relationships to secure customer retention and loyalty.

• Account Management:
  Take full responsibility for securing new customers, managing, and expanding existing accounts. Focus on building relationships with all levels of the client organization and ensuring customer satisfaction.

• Cold Calling & Deep Selling:
  Perform cold calls to identify potential customers. Engage in deep selling to expand existing accounts and generate new business opportunities.

• Sales Pipeline & Target Achievement:
  Maintain an up-to-date sales pipeline, track lead status, and meet sales targets. Focus on driving results and increasing revenue across all accounts.

• Customer-Centric Approach:
  Gain a clear understanding of each customer's business, requirements, and pain points. Develop and execute strategies tailored to their needs, ensuring a customer-first approach at all times.

• Market Insights & Business Development:
  Gather market intelligence and participate in weekly/monthly sales meetings to contribute to business development strategies.

• Negotiation & Pricing:
  Negotiate contracts and pricing with clients, ensuring alignment with company price guidelines, while maximizing profitability.

• Customer Implementation:
  Collect relevant customer information for RFQ (Request for Quotation) and prepare documentation to ensure smooth customer onboarding. Ensure proper operational handover, creation of SOPs (Standard Operating Procedures), and timely implementation.

• Collaboration with Stakeholders:
  Work closely with internal teams (operations, finance, customer service) and external stakeholders to ensure smooth customer experience and maximize revenue opportunities.

• Follow-up & Payment Collection:
  Follow up on outstanding payments in collaboration with the finance department, ensuring prompt and effective credit management.

• Lead Generation & Client Retention:
  Identify and generate new business leads. Proactively approach 'lost' or 'sleeping' accounts to uncover potential opportunities.

• Team Support:
  Assist teammates in understanding customer requirements for smooth project execution. Provide support on team tasks and operations as needed.

• Sales & Marketing Materials:
  Prepare compelling presentations, sales collateral, and marketing materials to support client engagement and communication.

• Compliance & Business Practice:
  Represent Abreco Freight’s philosophy, quality management systems, and high standards of business practices in all interactions.

• Route Development Support:
  Assist the Route Development Manager with arrangements for internal and external visitor meetings as needed.

• Target Client Identification:
  Identify new target clients within the assigned sales territory and product categories, ensuring alignment with the sales budget.