Job opening at Mumbai
Mumbai
Mumbai
Full Time
Any Graduate
200000 to 400000
2025 Feb,05
Dharna Shrivastava
dharana.shrivastava@white-force.in
8959904707
Roles and Responsibilities
• Manage inbound sales queries & make outbound calls for missed sales queries, understand the customer’s requirements, and guide them through the range of products available on our website.
• Reduce abandoned cart rate by reaching out to our customers who have added product to their carts but are yet to place an order; understand their challenges to guide them through the sale, manage pending verifications and ensure that the order is completed on the website.
• Follow up on previous interactions with customers on their purchase experience to identify customer grievance, build customer loyalty and drive repeat purchases.
Pepperfry.com opened for business on 3rd January 2012 to give customers a wide selection of
amazingly priced Furniture and Home merchandize with a consistently great shopping
experience. Today, we are India's No1 online Furniture, Home and Living destination, offering
more than 50,000 products to spice up your home across categories like Furniture, Home Décor,
Furnishings, Kitchen and Pet Sup
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