Customer Sales Representative

Job description

• Generate leads and acquire new customers in the heavy equipment sector.
• Recommend and sell lubricants, spare parts, and related products based on customer needs.
• Negotiate pricing and contracts with customers to close deals.
• Process orders, invoices, and ensure timely product delivery.
• Provide technical support and product guidance to customers.
• Manage customer accounts and maintain relationships for repeat business.
• Work closely with warehouse and logistics teams for inventory management.
• Stay updated on industry trends, competitor activities, and market demands.
• Maintain accurate sales records and prepare reports for management.
• Handle customer complaints and ensure high levels of satisfaction.
• 
  

• Diploma/Degree in Business, Mechanical Engineering, or a related field.
• Experience in sales, customer service, or technical support in the lubricants or heavy equipment industry.
• Strong communication and negotiation skills.
• Ability to work in a fast-paced, target-driven environment.
• Proficiency in CRM, ERP, and MS Office applications.