Kiosk Manager

Job description

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Responsibility

·         Expand
and open kiosk counters across pan India.

·         Oversee
the day-to-day operations of the kiosk, ensuring compliance with company
policies and procedures.

·         Monitor
staffing levels, schedule shifts, and allocate resources efficiently.

·         Set and
achieve sales targets and key performance indicators (KPIs).

·         Implement
strategies to drive sales, upsell products, and maximize revenue.

·         Ensure
that customers receive excellent service and have a positive experience at the
kiosk.

·         Address
customer inquiries, concerns, and feedback promptly.

·         Recruit,
train, and supervise kiosk staff.

·         Conduct
performance evaluations and provide feedback to team members.

·         Foster a
positive and motivated work environment.

·         Manage
inventory levels and ensure stock is replenished as needed.

·         Conduct
regular inventory checks to prevent shortages or overstock situations.

·         Prepare
and analyse financial reports, including sales reports, expenses, and profit
margins.

·         Implement
cost-control measures to optimize financial performance.

·         Maintain
the visual appeal of the kiosk, ensuring that displays are attractive and
products are well-presented.

·         Collaborate
with marketing teams for promotional displays and campaigns.

·         Ensure
compliance with health and safety regulations.

·         Adhere to
all relevant legal guidelines and industry standards.

·         Manage relationships
with suppliers and vendors.

·         Negotiate
terms and conditions to optimize procurement processes.

·         Identify
potential locations: Analyse demographics, foot traffic, and competition to
pinpoint areas with high potential for your kiosk.

·         Understand
customer needs: Research customer preferences, buying behaviour, and trends
relevant to your kiosk offering.

·         Define
your goals: Clearly outline your expansion objectives, including the number of
new kiosks, target locations, and growth timeline.

·         Revenue
projections: Develop realistic revenue forecasts based on market research and
historical performance.

·         Enhance
brand visibility: Develop a cohesive branding strategy to maintain consistency
across all kiosks.

·         Implement
marketing campaigns: Use various marketing channels, both online and offline,
to create awareness about your kiosk expansion.

·         Stay
agile: Be adaptable and open to making changes based on market dynamics,
customer feedback, and emerging trends.

·         Innovate:
Introduce new products, services, or experiences to keep your kiosk offerings
fresh and appealing.