Delivery executive

Job description

Key Responsibilities:

Order Pickup and Delivery:

• Collect laundry and dry-cleaning items from customers as per the

allocated schedule on the mobile app.

• Deliver cleaned and packaged orders back to customers within the

designated time slots.

Customer Interaction:

• Communicate politely and professionally with customers.

• Verify order details (customer name, mobile number, address)

before pickup and delivery.

• Address any customer queries or concerns and escalate issues to

the supervisor if needed.

General Responsibility:

• Use the mobile application to track pickup/delivery locations, time

slots, and order details.

• Ensure punctual pickups and deliveries, adhering to the scheduled

time slots.

• Optimize routes to improve delivery efficiency and reduce

turnaround time.

• Performing quality checks of the clothes received from the customer

& from the factory after processing

• Ensure adequate record keeping & manage all documentation to

confirm proper day to day orders received/sent

• Planning & organising daily work/travel based on pickups assigned

for the day

• Answering customers questions and responding to complaints in a

professional manner

• Accepting and recording payment for delivered orders

What we’re looking for:

• Minimum 10th Pass or equivalent.

• Effective communication skills – preferably multi lingual (English,

Kannada & Hindi) any two.

• Able to multitask and perform under pressure while remaining

professional with customers

• Competent computer knowledge with fluid working hand on smart

phone

Experience: Minimum work experience: 1yr+ (Prior experience in

delivery services, or customer-facing roles is preferred)

Working Hours: 10 am to 9:00 pm (6 working days - Wednesday is a

weekly off)

Skills:

• Basic smartphone handling and mobile app usage.

• Strong time management and route optimization skills.

• Good communication skills (local language and basic

English/Hindi).

• Customer-oriented with a polite and professional attitude.

Perks and Benefits:

• Salary: 16k to 20k Per Month.

• Electric Two Wheeler will be provided from Company.

Note: Candidate needs to get with the Police Verification done and cost

of the verification will be reimbursed by the company

INTERESTED CANDIDATES CAN APPLY OR CONTACT:

SHREYANSHI GUPTA
 92019 75260
shreyanshiwhiteforce@gmail.com