Job description
Key Responsibilities:
- Account Management:
a. Google:
- Brand and Product
Awareness:
Develop and implement comprehensive Google Ads campaigns to enhance brand
visibility and product awareness.
- Customer Interaction: Manage and respond to
customer inquiries and prospective client questions with accuracy through
Google Business Listings.
- Campaign Strategy and
Execution:
- Design,
execute, and optimize Google Ads campaigns, to achieve brand objectives.
- Utilize
advanced targeting options (e.g., demographic, geographic, retargeting)
to reach the most relevant audience segments.
- Develop
A/B testing strategies for ad creatives and landing pages to maximize
CTR and conversion rates.
- Performance Monitoring and
Optimization:
- Monitor
campaign performance metrics such as CTR, CPC, ROAS, and conversion
rates.
- Implement
continuous optimization tactics including keyword refinement, bid
adjustments, and audience segmentation.
- Budget Management and ROI
Analysis:
- Allocate
and monitor campaign budgets to maximize ROI.
- Conduct
detailed ROI analysis to measure campaign effectiveness and refine
strategies.
- Google My Business
Optimization:
- Ensure
accurate and optimized listings on Google My Business to enhance local
SEO and customer engagement.
b.
Facebook:
- Curate brand narratives and
foster audience engagement through innovative activities.
- Amplify product and policy
awareness.
- Drive footfall to offline
stores while nurturing opportunities for online sales.
- Manage customer interactions
and inquiries on the Facebook business page.
c.
Instagram:
- Strategize brand engagement
through creative activities tailored for Instagram’s audience.
- Enhance awareness for
products and policies.
- Propel offline store visits
and stimulate online sales conversions.
d.
LinkedIn:
- Manage brand positioning and
professional engagement.
- Strategically promote
general and specialized products.
- Website Maintenance:
a. Layout Development:
- Review flow trends,
leveraging insights from Google Analytics.
b. Technical Maintenance:
- Collaborate with external
agencies or the internal IT team to swiftly resolve technical issues.
- Data Analysis:
a. Sales Data Insight:
- Analyze sales data to
uncover key trends and growth opportunities.
b. Audience Understanding:
- Utilize Google Analytics to
gain deep insights into audience behavior.
c. Purchase Pattern Identification:
- Compare Google Analytics
data with online sales metrics to identify user behavior and purchase
patterns.
d. Offline Data Correlation:
- Cross-analyze Google
Analytics data with offline sales (via online appointment bookings) and
phone call data generated from Google activities.
- Competitor Tracking:
- Continuously monitor
national and regional competitors based on the following:
- Product
offerings and promotional schemes.
- Communication
strategies and behavioral patterns.
- Pricing
dynamics and competitive positioning.
- Strategic
business direction.
- Innovations
in product development.
Preferred
Qualifications:
- Proven track record of
successfully managing Google Ads campaigns across various formats.
- In-depth knowledge of Google
Analytics and data-driven marketing strategies.
- Exceptional communication
and strategic thinking abilities.
- Strong analytical skills
with a keen eye for detail.