Customer Delight Executive

Job description

Job Summary:
Write the Job Summary on what this role would be doing, this is direct summary
of Top Role Activities. Include details on the department and its visionAt FITTR, we're committed to delivering exceptional experiences to our
customers, and we’re looking for a Customer Delight Associate to join our
dynamic team. As the first point of contact for our customers, you’ll play a key
role in addressing their needs and ensuring their satisfaction via email, chat, and
voice support.
In this role, you’ll be responsible for managing customer queries, resolving issues
efficiently, and delivering a seamless experience that goes above and beyond
expectations. You’ll bring your problem-solving abilities, clear communication,
and proactive approach to handle challenges, ensuring customers feel valued and
supported every step of the way.
With a Customer First mindset, your focus will be on creating positive
experiences, fostering long-term relationships, and continually improving the
FITTR experience. You’ll work closely with a team of like-minded individuals,
dedicated to delivering world-class service.
Responsibilities:
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on-