Sales officer

Job description

Job Title: Sales Officer
Campany: Ganga Roller Flour Mill (GRFM)
Location: Delhi West
Job Summary:
The Sales Officer at Ganga Flour Mills will be responsible for driving sales and expanding the
customer base for our range of flour and related products. This individual will be a key
representative of the company in the market, building strong relationships with customers,
meeting sales targets, and ensuring high customer satisfaction.
Key Responsibilities:
 Sales Generation & Target Achievement:
o Achieve assigned sales targets through both new customer acquisition and
existing customer retention.
o Promote and sell Ganga Flour Mills products (flour, grains, etc.) to wholesalers,
retailers, and direct consumers.
o Identify new sales opportunities and expand the company’s reach in the market.
 Customer Relationship Management:
o Build and maintain strong, long-lasting relationships with existing and potential
customers.
o Provide excellent customer service by understanding customer needs and ensuring
timely delivery of products.
o Resolve customer complaints and inquiries professionally and promptly.
 Market Analysis & Reporting:
o Conduct market research to understand industry trends, competitor activities, and
customer preferences.
o Provide regular sales reports and feedback to management to optimize strategies
and improve sales processes.
 Sales Presentations & Negotiations:
o Prepare and deliver presentations to potential customers, highlighting the benefits
of the company's products.
o Negotiate contracts and pricing with customers to achieve sales objectives.
 Product Knowledge & Promotion:
o Maintain a strong understanding of all products and their features.
o Assist in the development of promotional campaigns and marketing strategies to
boost sales.
 Collaboration with Internal Teams:
o Work closely with the marketing, logistics, and finance teams to ensure smooth
order processing and customer satisfaction.
 Sales Documentation & Follow-up:
o Prepare and maintain sales documentation such as quotations, sales contracts, and
invoices.
o Follow up with customers to ensure timely payment and successful order
fulfillment.
Requirements:
 Education:
o Bachelor's degree in Business, Marketing, or a related field.
o Relevant certifications in sales or marketing are a plus.
 Experience:
o 2-3 years of experience in sales, preferably in the FMCG, food, or flour industry.
o Proven track record of achieving sales targets.
 Skills:
o Strong communication and interpersonal skills.
o Excellent negotiation and persuasion abilities.
o Knowledge of the local market and customer base.
o Ability to work independently and as part of a team.
o Proficient in MS Office and CRM software.
 Personal Traits:
o Results-driven, goal-oriented, and motivated by challenges.
o Ability to manage multiple priorities in a fast-paced environment.