Customer service executive
Job opening at Kolkata
Location
Kolkata
Address
Kolkata
Employment
Full Time
Qualification
Any Graduate
Payment
30000 to 300000
Date Posted
2023 Sep,15
HR
Danish Ahmed
Contact
danish.ahmed@white-force.in
Mobile
6264800160
Job description
Position - Customer Service Executive
Experience/Age: 4+ Yrs
Job Description:
- Communicate with new customers and existing core customers for their feedback, queries and responding on the queries received.
- DSR and documentation formalities, liasioning with port staff and liner to execute the final delivery.
- Knowledge of MS Excel required.
- Fulfill responsibilities of a Customer Service Specialist as outlined in the position description.
- Manage daily customer service activity within their respective customer servicing cluster.
- Export, import documentation, export materials dispatch handling till delivery, pricing, overseas communications, client meeting, sales budget decisions
- Handling Sea, Air import/Export shipment from booking at origin till shipment delivery
- Co-ordination with CHA/Freight Forwarders/Exporters
- Placing booking with Shipping Line.
- Monitoring the Proper Flow of DSRs to all the Local Suppliers.
- Coordinating shipments with various branches, associates agents and shipping lines.
Job requirements
- Experience: 2 to 4 Year.
- Education : Any Graduate
- Specilization : Any...
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Skills :
- Industry Type : Shipping/Marine
- Status : Not Disclose.
About Company
Transworld Terminals Pvt Ltd is an integral part of Transworld Group Singapore (strategically headquartered in Singapore).
With a vision to be customer’s obvious choice by providing total logistics solutions through innovative and reliable services, Transworld Terminals offers wide variety of quality services all across India under its diversified business verticals - Container Freight Statio
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