Cafe Manager

Job description

• Manage day-to-day operations of the cafe


• Hire and onboard new wait staff and baristas


• Train employees on drinks preparation and proper use of coffee equipment


• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)


• Maintain updated records of daily, weekly and monthly revenues and expenses


• Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)


• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service


• Ensure all cafe areas are clean and tidy


• Nurture friendly relationships with customers to increase loyalty and boost our