Operation Manager

Job description

Understand the project scope for all projects assigned

Review the project plan prepared by the planning team, provide inputs if necessary and provide sign off

Participate in project kick off meetings with the client along with the project manager to understand client expectations.

Particpate in internal kick off meeing arranged by the planning team. Provide brief to the all stakeholders on client and project related exepctations

Collaborate with internal teams, including procurement, factory, design and site teams, to ensure seamless project execution

Attend regular client meetings to discuss expectations, progress, challenges. Prepare action plans to address any specific bottleneck with the respective internal stakeholder to drive closure

Attend project progress meetings arranged by the planning team. Identify and address any bottlenecks, delays with appropriate solutons and track the implementation of the same

Ensure timely raising of invoices as per the agreed project milestones.

Monitor receivables and follow up on outstanding payments to ensure healthy cash flow

Resolve any billing disputes or clarifications in coordination with the client and internal teams

Collaborate with sales team for cost approvals for any variations in scope  and revised CDS. Ensure the revised CDS is sent to all stakeholders involved in the project

Identify potential risks associated with the project execution across all assigned projects

Assess the impact of identified risks on project timelines and budgets

Develop risk mitigation strategies and action plans to address identified risks and ensure its effective implementation in consultation with respective internal teams

Monitor and evaluate the effectiveness of risk mitigation efforts throughout the project lifecycle across all assigned projects

Maintain clear and effective communication with all project stakeholders including client, ensuring alignment and addressing any issues promptly

Act as the primary point of contact for clients, ensuring their requirements are met and concerns are addressed

Ensure all information related to the project provided by the client from time to time is passed on to all internal stakeholders

Ensure regular updates are sent to client on project progress and milestones.

Ensure timely updates of information on the project is submitted  to planning team