E-commerce Operations Executive

Job description

URGENT HIRING for E-commerce Operations Executive
Email ID: rahulk.kanojia@white-force.in
Contact : 9300955707
Experience 1-4 years
Salary upto 4.2lpa
Location- Mumbai
We're looking for an E-commerce Operations Executive to handle the day-to-day operations of our online platforms. From managing orders and inventory to coordinating with finance and ensuring smooth deliveries, you'll play a keyrole in keeping everything running efficiently. If you’re someone who loves problem-solving, enjoys working with data, and is excited about e-commerce, we’d love to have you on board!

Responsibilities

● E-commerce Operations Management: Oversee the end-to-end operations of our e-commerce platforms, ensuring smooth order processing, fulfillment, and customer service.
● Inventory Management: Maintain accurate inventory levels, conduct regular stock audits, and coordinate with suppliers to prevent shortages or overstocking.
● Accounts & Finance Coordination: Work closely with the finance team to manage invoices, payments, reconciliation, and financial reporting for online sales.
● Logistics & Fulfillment: Coordinate with courier partners, manage shipping schedules, and ensure timely deliveries.
● Sales & Performance Analysis: Monitor sales trends, customer behavior, and operational KPIs to drive efficiency and business growth.
● Customer Support & Service: Oversee customer queries, complaints, and return requests, ensuring high levels of customer satisfaction.
● Platform Management: Manage listings, pricing, product descriptions, and promotions on marketplaces like Amazon, Flipkart, and our own website.
Qualifications:

● Bachelor's degree in marketing or related field
● 1-2years of relevant experience
● Strong analytical, communication, time-management and creativity skills
● Strong ability to focus on customer/ market and take initiative Experience with social media
rahulk.kanojia@white-force.in
Contact : 9300955707