Regional Collection Manager

Job description

URGENT HIRING for Regional Collection Manager (Unsecured
Loan PL/BL)

Email ID: rahulk.kanojia@white-force.in 

Contact : 9300955707

Experience - 10 to 15 Years in Collection

Location - Ahmedabad and Baroda (Gujarat)

Role
& responsibilities

•  Accountable for
reducing delinquency by flow control and improve recovery rates on the assigned
Portfolio.

•  Initiate of legal
action on problematic customers

•  Manage a team of
Collections Managers & Collections Executives attached to various branches
across the state for Unsecured Business Loans.

•  Drive the performance
of collections agencies through allocated officers who handle agencies,
identify areas of weaknesses, recommending solutions, and supporting the
collection team to achieve targets.

•  Ensure timely
allocation of cases to Collections Managers and Executives based on Geography
and Vintage.

•  Ensure the collection
efficiency through daily reports and regular reviews with the team.

•  Strategize, forecast,
drive and execute plans including the hiring plans.

•  Ensure dissemination
of targets, KPI, and incentive structure to the team at the beginning of the
month.

•  Ensure periodic
audits of agencies and the in-house processes through the audit team and
compliance with processes within the Region

•  Ensure internal and
external guidelines are adhered to in the field

•  Motivate team through
coaching, development, and training interventions

•  To support the
business on data quality management i.e. improving the quality of customer
information available through timely feedback

•  Scan the environment
and be up to date on emerging trends

Preferred
candidate profile

•  Bachelor's degree in any
specialization.

•  Proven experience in collection
management, preferably in the unsecured lending industry.

•  Strong knowledge of collection
practices, legal regulations, and debt recovery procedures.

•  Excellent communication,
negotiation, and interpersonal skills.

•  Strong analytical and
problem-solving skills.

•  Proficiency in MS Office and
collection management software.

•  Knowledge of local laws and
regulations relating to debt collection

Location - Ahmedabad

Email ID: rahulk.kanojia@white-force.in 

Contact :
9300955707