Air export operation executive

Job description

1.    1.  Shipment Coordination and Execution:

Plan, organize, and manage air
export shipments to ensure timely delivery.

Coordinate with shippers,
consignees, and carriers for booking arrangements, pick-ups, and deliveries.

Handle and prepare required export
documentation, including invoices, packing lists, certificates of origin, and
bills of lading.

2.    2.   Customs and Compliance:

Ensure compliance with all customs
regulations and documentation requirements.

Coordinate with customs brokers and
regulatory bodies to ensure shipments meet all import/export regulations.

File and verify the accuracy of
documents required for customs clearance.

3.      3.Customer Service and Communication:

Act as the main point of contact for
clients regarding their shipments, providing updates and handling inquiries.

Provide excellent customer service,
ensuring client needs and expectations are met or exceeded.

Resolve any shipment issues or
delays and communicate effectively with all parties involved.

4.      4. Carrier and Vendor Management:

Develop and maintain relationships
with airlines, ground handlers, and other vendors.

Negotiate rates and terms with
carriers to ensure competitive pricing and service levels.

Monitor carrier performance to
ensure timely and accurate deliveries.

5.    5.   Documentation and Record Keeping:

Maintain accurate records of all
export shipments and documentation.

Ensure proper filing and storage of
documents for easy retrieval and compliance audits.

Prepare and submit necessary reports
on shipment status, costs, and performance metrics.

6.    5.   Cost Control and Efficiency:

Monitor and manage costs associated
with air export operations to optimize profitability.

Identify opportunities for process
improvement to enhance operational efficiency and reduce expenses.

7.      6. Problem-Solving and Risk Management:

Identify and address potential
issues or risks in the shipment process, such as delays or customs issues.

Develop contingency plans to address
disruptions in the supply chain

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