Calling executive

Job description

Job Description

 We are looking for a dynamic and self-motivated Calling
Executive to join our team. The ideal candidate will be responsible for making
outbound calls, handling customer inquiries, and promoting the company's
products/services.

Key
Responsibilities:

Make outbound calls to potential and existing customers.

Explain products and services to customers.

Maintain call records and update CRM systems.

Handle inbound queries and resolve customer issues
efficiently.

Follow-up on leads and ensure customer satisfaction.

Achieve daily/weekly/monthly targets set by the team leader
or manager.

Requirements:

Excellent communication skills in English and Hindi (or regional
languages if applicable).

Basic computer knowledge (MS Excel, CRM tools, etc.).

Strong interpersonal skills and a confident telephone
manner.

Ability to work under pressure and handle rejections.

Prior experience in telecalling, customer service, or sales
will be an advantage.

Preferred Qualifications:

Graduate or 12th Pass candidates can apply.

Immediate joiners preferred.