Admissions Counsellor

Job description

Job Description
Role: Inside Sales - Academic Counselor
Department: Admissions
Location: South Extension 2, Delhi
Work Mode: 100% Work from Office

About the Opportunity:
We are seeking passionate and driven individuals for the role of Inside Sales - Academic Counselor at our South Extension 2, Delhi office. This position involves counseling prospective students about our Digital Marketing Courses and guiding them through the enrollment process. The role is suited for candidates with 1–8 years of experience in sales or counseling, preferably in the EdTech sector. Openings are available at Junior Associate, Associate, and Senior Associate levels.

Key Responsibilities:

Student Counseling:

Assist students with inquiries related to digital marketing courses

Provide in-depth guidance to students and their parents both in-person and over the phone

Mentoring & Leadership (for senior levels):

Mentor junior counselors (Associate & Senior Associate levels)

Take ownership of additional leadership responsibilities as needed

Target Achievement & Reporting:

Meet daily, weekly, and monthly enrollment targets

Track conversion rates and maintain performance records

Use CRM systems and automation tools for lead management and reporting

Additional Responsibilities:

Support with assigned tasks and contribute to team-wide goals as directed by senior management

Requirements:

Experience:

1–8 years of work experience in sales, counseling, or related fields

Skills:

Excellent verbal and written communication skills

Strong interpersonal and relationship-building capabilities

Effective at closing deals and converting leads

Ability to manage multiple tasks in a fast-paced environment

Sales-driven mindset with an eye for data and performance metrics

Traits:

Motivated, committed, and reliable

A good listener with a trustworthy attitude

Must be currently based in Delhi

Performance Expectations (KPIs):

Achieve weekly/monthly admissions targets

Drive referral-based enrollments

Re-engage and convert lost or inactive leads

Consistently improve sales conversion ratios