Customer support executive

Job opening at Bengaluru

Location

Bengaluru

Address

Bengaluru

Employment

Full Time

Qualification

Any Graduate

Payment

300000 to 400000

Date Posted

2025 May,22

HR

Kratika

Contact

kratika.balmiki@white-force.in

Mobile

93299 31736

Job description



  • Respond promptly to customer queries and concerns via chat, email, or voice channels.




  • Assist in data collection to facilitate account recovery for end-users.




  • Maintain a comprehensive understanding of client processes and policies.




  • Reproduce customer issues and escalate product bugs to the relevant teams.




  • Deliver exceptional customer service, ensuring customer satisfaction.




  • Demonstrate critical thinking and analytical skills in problem-solving.




  • Exhibit a strong work ethic, working effectively both independently and collaboratively



    • Job requirements

    • Experience: 2 to 5 Year.
    • Education : Any Graduate
    • Specilization : others...
    • Skills :
    • Industry Type : IT-Software / Software Services
    • Status : Not Disclose.

    Company Name : Velan IT Solutions Pvt Ltd

    Website

    About Company

    At VELAN IT we make business continuity safe with our advanced knowledge in emerging technologies in Security and IT solutions. Perfecting protection with intelligent solutions has made us a security specialist since 2009. Our company has successfully integrated two or more products to build security solutions specifically for safeguarding your business. Our team is committed to creating optimally Read more