BDM

ROLES AND RESPONSIBILITIES -

 1. Sales & Business Growth

Lead Generation: Identify and generate new business
opportunities in the housing loans and LAP market by targeting potential
customers and exploring new channels of acquisition.

Sales Strategy: Develop and execute sales strategies to
achieve monthly, quarterly, and annual business targets for housing loans and
LAP products.

Customer Acquisition: Drive customer acquisition by
converting leads into sales, ensuring that the company's loan products are
positioned effectively in the market.

Sales Presentations: Present housing loan and LAP offerings
to potential customers through meetings, calls, and presentations.

Revenue Growth: Focus on increasing revenue through
effective relationship management, upselling, and cross-selling loan products.

2. Market Research & Analysis

Market Trend Analysis: Keep track of market trends and
customer preferences to offer tailored mortgage and LAP solutions.

Competitor Analysis: Conduct competitive analysis to stay
ahead of market trends, understand the competition, and adjust sales strategies
accordingly.

Product Knowledge: Stay updated on the latest developments
in housing loan and LAP products, terms, interest rates, and government
policies to advise clients accurately.

3. Client Relationship Management

Client Consultation: Advise potential and existing clients
on the best housing loan or LAP options based on their financial profile,
needs, and objectives.

Customer Retention: Build long-term relationships with
clients through excellent service, follow-ups, and personalized solutions.

Customer Support: Address client queries and issues
regarding loan processing, repayment schedules, and other related matters.

Network Building: Build a network of real estate agents,
developers, brokers, and other referral sources to generate leads.

4. Loan Processing Support

Documentation Collection: Assist clients in collecting and
submitting the required documentation for loan processing.

Credit Analysis: Evaluate customer creditworthiness by
reviewing their financial history and help in the approval process.

Loan Disbursement Coordination: Coordinate with the
underwriting and processing team to ensure smooth loan disbursement and timely
approvals.

Risk Mitigation: Identify any risks in the loan application
and suggest solutions or alternatives.

5. Stakeholder Coordination

Internal Collaboration: Work closely with credit,
operations, and legal teams to ensure smooth processing of housing loan and LAP
applications.

Vendor & Partner Management: Coordinate with external
vendors (such as valuers, property agents, etc.) to ensure accurate property
valuations and loan disbursements.

Cross-Functional Collaboration: Collaborate with marketing,
legal, and finance teams to ensure proper communication and client servicing.

6. Reporting & Analytics

Sales Reporting: Maintain records of daily, weekly, and
monthly sales activities, including leads generated, conversion rates, and
revenue.

KPIs Monitoring: Track key performance indicators (KPIs)
such as loan closure rates, market share, and business volume.

Performance Analysis: Analyze the effectiveness of sales
campaigns and provide feedback and suggestions for improvement.

7. Compliance & Regulations

Regulatory Knowledge: Ensure compliance with all relevant
regulations, guidelines, and laws related to housing loans and LAPs.

Documentation Compliance: Ensure that all documentation
submitted by clients is accurate and compliant with internal and regulatory
standards.

Risk Management: Be aware of any potential legal or
financial risks in the loan process and ensure that these are mitigated
effectively.

8. Customer Education & Advisory

Loan Product Education: Educate customers on the various
loan products available, including interest rates, repayment terms, eligibility
criteria, etc.

Financial Advisory: Offer personalized advice to clients on
financial planning and how housing loans or LAP can benefit their long-term
financial goals.

Post-Loan Service: Maintain relationships with clients
post-loan disbursement to ensure satisfaction and explore further business
opportunities.

9. Team Leadership & Development

Team Management: Lead a team of sales executives, if
applicable, and ensure they meet their individual and team goals.

Training & Mentorship: Provide guidance, training, and
mentorship to junior team members to enhance their product knowledge and sales
skills.

Performance Monitoring: Monitor and motivate team
performance, addressing any performance gaps to ensure sales targets are met.

10. Strategic Partnerships

Partner Development: Establish and maintain partnerships
with builders, real estate agents, brokers, and other industry professionals to
generate leads and business.

Strategic Alliances: Explore and develop alliances with
financial institutions, developers, and other organizations for joint marketing
efforts or promotional activities.

Key Skills for a BDM in Housing Loans & LAP:

Strong understanding of housing loan products, terms, and
processes.

Excellent communication and negotiation skills.

Ability to build and maintain client relationships.

Knowledge of financial products, banking regulations, and
lending policies