Customer Support Executive (Junior CSR)

Job opening at Hyderabad

Location

Hyderabad

Address

Hyderabad

Employment

Full Time

Qualification

Any Graduate

Payment

200000 to 300000

Date Posted

2025 May,30

HR

Mili Chavhan

Contact

mili@white-force.com

Mobile

6264800152

Job description

We are hiring Junior CSRs who can communicate effectively in multiple regional languages. The candidate will be the first point of contact for our customers and must ensure a positive service experience.


Key Responsibilities:


  • Answer customer inquiries via phone, email & chat.
  • Resolve issues related to products, services, or orders.
  • Maintain customer records and update CRM systems.
  • Escalate unresolved queries to senior staff when necessary.
  • Maintain high service quality and customer satisfaction levels.
  • Adhere to shift timings and follow company protocols.


Qualifications:

  • Minimum qualification: 10+2 or Graduate.
  • Good communication and listening skills.
  • Fluency in at least 4 of the following languages: Hindi, English, Telugu, Kannada, Tamil.
  • Basic computer knowledge.
  • Freshers are welcome; training will be provided.

Job requirements

  • Experience: 0 to 2 Year.
  • Education : Any Graduate
  • Specilization : Graduation...
  • Skills :
  • Industry Type : Construction / Engineering / Cement / Metals
  • Status : Not Disclose.