Front Desk Executive

Job description

Job Title: Front Desk Executive Company: Advance Hair Care Pvt. Ltd. Location: Balewadi, Pune Experience: 3-5 Years Job Type: Full-Time Company Overview: Advance Hair Care Pvt. Ltd. is a leading provider of advanced hair care solutions, specializing in innovative treatments and products that cater to individual hair care needs. With a strong commitment to excellence, we are looking for a dynamic and professional Front Desk Executive to join our team. Job Summary: We are looking for an organized and enthusiastic Front Desk Executive to manage the front office operations. The ideal candidate will have 3-5 years of experience in a front desk or receptionist role and will be responsible for providing exceptional customer service, managing calls, and maintaining the smooth flow of office operations. Key Responsibilities:  Front Desk Operations: Greet and assist visitors, clients, and guests with professionalism and courtesy.  Phone Management: Answer incoming calls, direct them to the appropriate departments, and handle inquiries with accuracy and professionalism.  Appointment Scheduling: Coordinate and schedule appointments for clients, ensuring that all appointments are logged and confirmed.  Customer Support: Address customer queries, complaints, and concerns promptly and escalate issues to the appropriate departments when needed.  Admin Support: Assist with day-to-day administrative tasks including data entry, document management, and filing.  Office Supplies Management: Ensure the front desk and office areas are well-stocked with necessary supplies and maintain inventory.  Managing Emails: Handle and respond to general inquiries through email in a timely manner.  Maintain Visitor Logs: Keep track of all visitors and ensure they follow security and office protocols.  Coordination with Departments: Support HR, Sales, and other departments as needed for smooth communication and coordination. Qualifications:  Minimum 3-5 years of experience in a front desk or receptionist role, preferably in a corporate or hospitality setting.  Strong communication skills, both verbal and written.  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).  Excellent organizational and multitasking skills.  Professional appearance and a pleasant, courteous demeanor.  Ability to handle confidential information with discretion.  Strong problem-solving abilities and a positive attitude.  Ability to work independently as well as in a team. Preferred Skills:  Knowledge of basic office management procedures.  Familiarity with office equipment (printers, fax machines, etc.).  Experience with CRM software and scheduling tools.  Multilingual capabilities are a plus. Benefits:  Competitive salary and benefits.  Opportunity for professional growth in a growing company.  Positive and supportive work environment WEBSITE : https://www.advancedhairstudioindia.com/