IT Admin

Job opening at Hyderabad

Location

Hyderabad

Address

Hyderabad

Employment

Full Time

Qualification

Any Graduate

Payment

200000 to 400000

Date Posted

2025 Jun,27

HR

Danish Ahmed

Contact

danish.ahmed@white-force.in

Mobile

6264800160


Job description

-Internal IT support.
 

● Ensure the uptime of 99.5% for Internal IT support Devices which includes
 

Internet, WIFI, Networking and IP Telephony equipment.
 

● Understanding of switching/routing techniques, IP addressing and outage
 

management skills
 

● Resolution of Customer Tickets with defined SLA of 95%.
 

● Fault finding, troubleshooting, issue resolution and fault escalation within
 

agreed SLA's (Remotely) flexibility.
 

● Work in tandem with L2 / L3 to resolve escalated issues.
 

● Work closely with IT Manager and team on assigned opportunity to deliver a
 

feasible solution
 

● Be a guided example and a mentor in the team.
 

● Maintain Asset Inventory and ensure timely updates to asset Inventory.
 

● Vendor Management.
 

● Well versed with Desktop support.
 

● Should be a SOPC for the centre as and when needed to handle IT & Other
 

issues as well.
 


 


Job requirements

  • Experience: 2 to 6 Year.
  • Education : Any Graduate
  • Specilization : Any...
  • Skills :
  • Industry Type : IT-Software / Software Services
  • Status : Not Disclose.

Company Name : Ikeva

Website

About Company

iKeva is a workspace provider with community and member benefits. Read more