Customer support executive
Job opening at Faridabad
Location
Faridabad
Address
Faridabad
Employment
Full Time
Qualification
Any Graduate
Payment
100000 to 300000
Date Posted
2025 Jul,05
HR
Shristi Kataria
Contact
shristi@white-force.in
Mobile
6261912707
Job description
- Respond to customer queries in a timely and accurate way, via phone, email or chat
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
Job requirements
- Experience: 1 to 5 Year.
- Education : Any Graduate
- Specilization : any...
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Skills :
- Industry Type : Courier / Transportation / Freight / Warehousing
- Status : Not Disclose.
About Company
Sampark Global Logistics was established in 1997 with the mindset to become the market leader Read more