Position : CRM Executive Location :Gurgaon Sec 48 We, at Anveya Living Private Limited, are looking for a creative mind. You have the opportunity to be a part of an early-stage startup and create businesses and brands from the ground up. We are an ambitious startup, looking for people with high ownership and a bias for action who share our vision and will help us make a difference to the world. Role: CRM Executive Handling the queries of the customer in the chat or via call Handled customer complaints calmly and professionally providing positive solutions to uphold company reputation. Resolved customer complaints via call or by mail Responded to customer request for products, services, and company information. Answered customer telephone calls promptly to avoid on-hold wait times.Offered advice and assistance to customers paying attention to special needs or wants.
