Collection Officer

Job description

Job Title: Collection Officer Company: Flexi Loans Technologies Pvt. Ltd. Experience Required: 2+ Years Salary: 5 LPA + Incentives + TA/DA Job Type: Full-Time Location: Ahmedabad, Surat, Baroda (Field Role – 100–200 KM Travel Radius) About Flexi Loans: Flexi Loans is an online lending platform started with an endeavour to solve the problem that SMEs face in accessing Quick, Flexible & Adequate funds for growing their Businesses. Over 80% of Loan proposals from SMEs currently are rejected by institutional channels on account of inadequate financial history or collaterals. With the fast & ubiquitous digital adoption in India & increased avenues to leverage data analytics, we are standing on the verge of banking transformation in this country which will help us efficiently cater to the large untapped & un-served demand. We wish to make the ‘social & alternative scoring of SMEs & Individuals a big opportunity for the economy that will far out place the limited insights that financial bureau provide. We believe our technology-powered online marketplace is the best model to meet the financial requirements of SME’s who do not have credit history & hence cannot avail loans from traditional banking channels. We are located in Mumbai & provide collateral-free loans across India. Job Summary: We are looking for dynamic and target-driven Collection Officers to manage and recover overdue payments from customers across Ahmedabad, Surat, and Baroda. The role involves field visits, customer coordination, and ensuring timely collections within a defined geographical area. Key Responsibilities:  Visit customers for payment collections in the assigned territory (100–200 KM travel radius).  Follow up on overdue accounts through field visits, calls, and coordination.  Negotiate and resolve payment issues with customers professionally.  Maintain daily MIS reports and update the system with collection status.  Coordinate with internal teams for payment reconciliation and settlements.  Ensure compliance with company policies and regulatory standards.  Meet monthly collection targets and performance KPIs. Requirements:  Minimum 2 years of experience in collections or recovery (NBFC, fintech, banking preferred).  Familiarity with local geography of Ahmedabad, Surat, and Baroda.  Strong negotiation and interpersonal skills.  Willingness to travel extensively.  Ability to work independently and under pressure.  Valid two-wheeler and driving license preferred. Benefits:  Attractive Incentives based on performance  Travel Allowance (TA) and Daily Allowance (DA) provided  Travel expenses reimbursed by the company  Opportunity to work in a fast-growing fin-tech environment