URGENT HIRING for CUSTOMER SUCCESS ASSOCIATE Email ID: rahulk.kanojia@white-force.in Contact : 9300955707 Experience 1-4 years Salary upto 3lpa Location- Mumbai Requirements and skills Any Graduate Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization Ability to cooperate with and support other members of customer service team Willingness to interact daily with customers from a wide range of cultures and backgrounds Must be comfortable working independently and making minor decisions without direct supervision Good sense of organization and keen attention to detail Knowledge of customer service best practices and desire to participate in trainings and professional development Ability to perform well in a fast-paced working environment Excellent communication skills, proficient in English & Hindi Responsibilities Manage customer retention and multi-tasking to take and follow up on orders from customers via the website, calls, emails, or text messages Anticipate and understand the needs of the customers and act accordingly Use appropriate marketing tools to acquire new customers and increase retention of existing customers Coordinate with the operations team to assist the customer in the best way possible rahulk.kanojia@white-force.in Contact : 9300955707
