Collection Officer

Job description

Key Responsibilities:

 Visit customers for payment collections in the assigned territory (100–200 KM travel radius).

 Follow up on overdue accounts through field visits, calls, and coordination.

 Negotiate and resolve payment issues with customers professionally.

 Maintain daily MIS reports and update the system with collection status.

 Coordinate with internal teams for payment reconciliation and settlements.

 Ensure compliance with company policies and regulatory standards.

 Meet monthly collection targets and performance KPIs.

Requirements:

 Minimum 2 years of experience in collections or recovery (NBFC, fintech, banking preferred).

 Familiarity with local geography of Ahmedabad, Surat, and Baroda.

 Strong negotiation and interpersonal skills.

 Willingness to travel extensively.

 Ability to work independently and under pressure.

 Valid two-wheeler and driving license preferred.

Benefits:

 Attractive Incentives based on performance

 Travel Allowance (TA) and Daily Allowance (DA) provided

 Travel expenses reimbursed by the company

 Opportunity to work in a fast-growing fin-tech environment