Designation: AVP – OPERATION SENIOR EXECUTIVE OPERATION
Office Location: Andheri, Mumbai
Work Location: PAN India
KEY ROLES AND RESPONSIBILITIES
Responsible for the complete end to end operations of PAN India
Sets the annual strategic plans and forecast and develops short- & long-term strategic plans that drive the annual operation plan.
Ensure enhancing the overall productivity of the team
Complete ownership of all operational cost metrics on the P&L
Review & modify the structure, SOPs in order to handle the growth and scale.
Manage Regional and Hub Manager’s performance within the PAN India
Hiring people, mentor, performance and periodic reviews
Expansion as per the organization plan- end to end
Audits of all products, tickets, services at all level
As a part of the Operations core team you will be responsible for all initiatives carried out by Bizlog for implementation, training, and execution
Vendor management including transportation vendors, manpower vendors, land lords etc
Responsible for the complete IT usage across the PAN India and come back with issues if any and resolve
Ownership of managing existing customers relationship and also grow their business in every sphere of activity PAN India
Retainers, franchisee network appointment and management
Responsible for the performance of customers PAN India (TAT & Customer delight)
New customer onboarding and operational capability building
Behavioral Qualifications:
Experience: 1+ years’ experience (senior position) in logistic, courier, service, insurance, eCommerce industries
Having led 300+ member teams, preferably across multiple geographies
Based out of Bangalore, but open to travel frequently
Skills: Risk Management / Risk Control, People Management, Data Analysis, Leadership, Business Analysis, Financial Compliance, ability to visualize long term strategic issues and identify solutions
Education: Post Graduation in Business Management
Salary Package: Up to 3.5 Lakh including variable component
Email: rahul.tiwari@white-force.in
