Sales Manager

Job description

Position Summary:

Responsible for developing and fostering business through proactive direct sales, marketing, telemarketing, direct mail, appointment calls, and tours of the hotel. Also develops strategic action plans for hotels to drive measurable, incremental sales revenue.

Identify areas of opportunity in performance and recommend tools and sales training to optimize performance of the sales team. Additionally, work with individual hotel teams to identify skill development areas and properly deploy sales and marketing resources.

Duties and Responsibilities:

1. Responsible for Wedding/Corporate/Travel Agent/MICE/Room Sales for the hotel.
2. Clear understanding of the hotel's business strategies, then set goals and determine action plans to meet those goals.
3. Update action plans and financial objectives quarterly.
4. Identify new markets and business opportunities and increase sales.
5. Represent Hotels in various events and exhibitions.
6. Implement all sales action plans related to my market areas as outlined in the marketing plan.
7. Conduct daily sales calls and arrange site inspection trips to hotels by corporate clients.
8. Provide quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
9. Provide the highest quality of service to the customer at all times.
10. Participate in sales calls with members of the sales team to acquire new business and/or close on business.
11. Execute and support the operational aspects of business booked (e.g., CVGR, generating proposal, Corporate Rate Application letter, writing contracts, customer correspondence).
12. Support the hotel's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
13. Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
14. Develop strong relationships with the on-property front office team to ensure working in unity and always striving to achieve the same goals.
15. Accompany the sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the sales person.
16. Assess additional training needs based on data gathered and interaction with the sales team from property visits.
17. Attend all department and hotel meetings as necessary.
18. Target key account potentials for the company.
19. Build and strengthen relationships with existing and new customers to enable future bookings.
20. Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
21. Manage and develop relationships with key internal and external stakeholders.
22. Acquire and develop new business accounts and prepare sales proposals for clients.

Closely follow up on all business leads within a 24-hour response timeline to clients

INTERESTED CANDIDATES CAN APPLY OR CONTACT:

Simran Dsouza

9303440707

simran.dsouza@white-force.in