CUSTOMER SERVICE EXECUTIVE

Job description

Company: Atomberg Technologies Pvt. Ltd.

Position: Customer Service Executive

Job Location: Vikhroli West, Mumbai

Atomberg Technologies is a fast-growing company driven by innovation and cutting-edge technology. We are

passionate about delivering energy-efficient and smart home appliances to millions of customers. Join our

team and be a part of revolutionizing customer experiences!

- Handle inbound and outbound customer feedback calls

- Gather customer insights, reviews, and suggestions to improve product and service quality

- Provide outstanding customer service and maintain a positive customer experience

- Resolve customer queries, complaints, and concerns in a timely and professional manner

- Maintain proper documentation of customer interactions

- Collaborate with internal teams to escalate and resolve complex issues

- Good verbal communication skills (English, Hindi, Marathi preferred)

- Minimum 6 months to 2 years of experience in Customer Service (Freshers with excellent communication

may apply)

- Ability to work in a fast-paced, competitive environment

- Customer-focused attitude with problem-solving abilities

Job Description - Customer Service Executive

Salary: Rs.15,000 - Rs.20,000 CTC (Per Month)

About Atomberg:

Key Responsibilities:

Candidate Requirements:

- Basic computer knowledge and familiarity with CRM tools is a plus

- Professional growth opportunities within the organization

- Dynamic and supportive work culture

- Convenient office location in Vikhroli West

Venue: Atomberg Technologies Pvt. Ltd.

3rd Floor, Tower B, 247 Embassy Park, LBS Marg, Vikhroli West, Mumbai, Maharashtra, India - 400083

If you have a passion for customer service and wish to be part of a fast-growing brand, Apply Now!

Perks & Benefits:

- Attractive Salary Package (Rs.15,000 - Rs.20,000 CTC)

Interview Details: