Client Relations Manager

Job description

ResponsibiliƟes:

1. CollaboraƟon with the Founder:

 Work directly with the Founder to manage and nurture stakeholder relaƟonships.

 Assist the Founder in preparing and delivering impacƞul sales pitches tailored to clients'

needs.

 Support the Founder during high-profile meeƟngs, ensuring discussions are effecƟvely

documented and acƟonable points are followed up.

2. CommunicaƟon Excellence:

 Communicate effecƟvely and professionally with clients.

 Follow-up and Progression of Discussions: Ensure Ɵmely follow-ups with clients aŌer iniƟal

meeƟngs, taking ownership of discussions to drive them forward and facilitate seamless next

steps.

 DraŌ and edit emails with clarity, professionalism, and aƩenƟon to detail.

 Handle phone calls and correspondence promptly and with a high level of professionalism.

3. Sales Proposal Development:

 Prepare and deliver compelling sales proposals tailored to client needs.

 Collaborate with the sales team to understand requirements and develop persuasive

proposals.

4. Client RelaƟonship Management:

 Conduct meeƟngs with potenƟal and exisƟng clients to understand their requirements.

 Maintain strong relaƟonships with clients by providing regular updates and follow-ups post-

meeƟngs.

 Act as the main point of contact for client queries, ensuring Ɵmely and effecƟve responses.

 Foster long-term client engagement by addressing feedback and proacƟvely idenƟfying new

opportuniƟes.

5. PresentaƟon Development:

 Create visually engaging and impacƞul presentaƟons for the meeƟngs.

 Ensure presentaƟons align with brand guidelines and convey informaƟon effecƟvely.

6. MS Office Proficiency:

 UƟlize advanced MS Office skills, including Word, Excel, and PowerPoint, to streamline

processes.

 Develop templates, reports, and tools that enhance producƟvity and efficiency.

QualificaƟons:

 A Bachelor's degree is mandatory.

 Proven experience in a Client RelaƟons or similar role.

 ExcepƟonal wriƩen and verbal communicaƟon skills.

 Strong interpersonal skills, with the ability to build rapport with high-net-worth individuals

and diverse stakeholders.

 ExperƟse in craŌing persuasive sales proposals and presentaƟons.

 Advanced proficiency in MS Office applicaƟons, parƟcularly PowerPoint.

 Excellent organizaƟonal and mulƟtasking abiliƟes, with a focus on prioriƟzaon and Ɵme

management.

 Flexibility to travel for client meeƟngs and events as needed.

Job Types: Full-Ɵme, Permanent