Area Collection Head

Job description

Assistant Manager - Recovery - Collections Who we are: is a technology based Digital financing platform started with an endeavor to solve the problems that small businesses face in accessing Quick, Flexible and Adequate funds for growing their Businesses. Our vision is to give "Financial access at a click". Our talent pool has rockstars from diverse backgrounds - ex- Founders, investment bankers, e-commerce and payments with the passion to make a difference to the lives of 70 mn+ MSME businesses in India. FlexiLoans.com is a pioneer in the ecosystem-based digital lending for small businesses in India. Till date, we have disbursed over 100,000+ loans worth over Rs. 5,000 Crs+ to small sized businesses across 3,200+ cities without having a single branch! We are the leaders in using technology and risk models that focus on alternate / surrogate methods for scoring customers. Our origination is 100% digital with over 100 embedded partnerships like Amazon, Flipkart, Nykaa, Paytm, Paisabazaar, META, etc. for providing credit access to MSME businesses. Founded by CA/ISB alumni, FlexiLoans is funded by marquee funds and HNIs in the form of MAJ invest, Fasanara Capital, Sanjay Nayar (Founder - Sorin Investments, Chairman - KKR India and Ex-CEO, Citibank South Asia), Dr. Harry Banga (Founder, Caravel group), Yogesh Mahansaria (Founder, Alliance Tyres) Gunit Chaddha (Ex-CEO, Deutsche Bank, Asia Pacific), Anil Jaggia (Ex-CIO, HDFC Bank), Vikram Sud (Ex-COO, Kotak Mahindra Bank), Narayan Seshadri (Ex-Managing Partner, KPMG), Gopal Srinivasan (Chairman, TVS Capital) and Siddharth Parekh (Co-Founder, Paragon Partners) to name a few. Our product offerings and value proposition can be accessed on our website: https://www.flexiloans.com/ Business driven by our Company Values: Why join us? A four-time certified ‘Great Place to work’ workplace, at FlexiLoans you will be working with top tier talent from diverse backgrounds hungry to make a dent in the MSME universe. We believe in people owning what you do and providing support to folks for making decisions (sometimes even wrong decisions!) all the while learning and growing with the organization. FlexiLoans is your front row seat to the MSME Fintech revolution in India! The role in a gist: As FlexiLoans enters the next orbit of growth, we are looking for people with the passion and hunger to make a dent in the MSME ecosystem.Read more on what we are looking for in the role. What you will work on: ● Monitor accounts and proactively act on that. ● Investigate historical data for each defaulter ● Find and contact clients to ask about their overdue payments ● Take actions to encourage timely debt payments ● Process payments and refunds ● Resolve billing and customer issues. ● Update account status records and collection efforts ● Report on collection activity and accounts receivable status. ● Personal Visit on High Value accounts for fast resolution. ● Coordination with the Legal team for fast Recovery. ● Able to do allocation to respective agency and Executive. ● Cost saving Intention when allocating case to agency. Team Management : ● Find the Agency for Respective location in minimum cost and result oriented. ● Able to handle the team of executive and Agency and timely feedback update is Compulsory. ● Should be able to Joint Visit with the Executive to resolve the Stress account. ● Able to do Team Review and Guide them to achieve Individual Goal. Qualification and Experience: ● 4+ years of experience in collections ● Any Graduations